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02-18-2016, 01:34 PM
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#1
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Site Team
Join Date: Dec 2007
Location: WI.
Posts: 9,112
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Factory PR gal ChristianM
As a lot of you are well aware of there is a gal from the factory (Cross Roads) that is on the forum here.
So far as I have been able to tell she has been helping and trying to help many of our members who have had and are having problems with their unit.
Some is a factory issue and most it seems is dealer issues.
I think it's time to acknowledge ChristianM with a big heart felt thank you for all she has done and is trying to do for everybody here. Without her intervention, a lot of problems would not have been addressed.
So, let me be the first to say,
THANKS CHRISTIAN!!
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02-18-2016, 01:39 PM
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#2
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Weekend Camper
Join Date: Dec 2015
Location: Alberta
Posts: 51
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Thanks from a Maple Country Owner
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2015 Maple Country 300BH
2016 F-350 Super Crew
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02-18-2016, 01:42 PM
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#3
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Family Vacation Member
Join Date: Sep 2011
Location: Ontario
Posts: 125
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X2...THANKS CHRISTIAN! 
__________________
🇨🇦 Scott & Janie 🇨🇦
2004 Dodge RAM 2500 CTD (slightly tweaked)
2011 Cruiser 31RK
Cooper the Golden Retriever, and
Sam the black lab.
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02-18-2016, 01:52 PM
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#4
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Site Team
Join Date: Sep 2012
Location: PA
Posts: 5,688
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A positive move by Crossroads to provide such a help to it's customers. You're appreciated Christian. Keep up the good work.
Just a reminder. Christian does not have a magic wand. I'm sure there will be times when even her intervention cannot help. Please remember that not all issues can be resolved to your satisfaction.
__________________
Mark & Susan
Lehighton, Pennsylvania
EAGLE HT FIFTH WHEEL | 30.5CKTS - '13 Ford F150 SCREW - PullRite Superslide - Roadmaster Active Suspension
Member - "Northeast Adventures RV Rally Group" & "Mason-Dixon Bunch" |
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02-18-2016, 02:27 PM
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#5
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Full Time Camper
Join Date: Feb 2013
Location: Connecticut
Posts: 688
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Agree! Thank you!
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Jason & Wendy
2014 Ford F-350 Lariat 6.7L PSD
2015 Keystone Montana 3711FL
B&W Patriot 16K Fifth Wheel Hitch
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02-18-2016, 03:02 PM
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#6
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Seasonal Camper
Join Date: Jan 2016
Location: Texas
Posts: 297
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Is there a way to change ChristianM's tag to something that indicates she's a CR factory rep? People may be more likely to seek her out if they knew what she does here.
IIRC, I saw a post she made earlier today and her tag (the line under her Forum name) read "family vacation member" or something like that.
The tags for factory representatives, production leads, etc., on other forums I frequent are a different color or state "XXX Factory Rep" or, perhaps, "CR Factory Ambassador".
__________________
Jeff & Laurie -- Full timing in Rockport, Texas
Auggie (our beer-loving English Cocker Spaniel)
Angus (55 pounds of attitude in a 5 pound chihuahua body)
Our home base -- 2018 Grand Design Solitude 375RES -- The "Uno Mas!"
The mobile office -- 2016 Crossroads Hill Country HCT26RB -- The "Poquito Mas!"
Gone but not forgotten: 2015 Heartland Landmark 365 Key West (lost to Hurricane Harvey)
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02-18-2016, 03:08 PM
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#7
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Site Team
Join Date: Dec 2007
Location: WI.
Posts: 9,112
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Quote:
Originally Posted by TxCowboy
Is there a way to change ChristianM's tag to something that indicates she's a CR factory rep? People may be more likely to seek her out if they knew what she does here.
IIRC, I saw a post she made earlier today and her tag (the line under her Forum name) read "family vacation member" or something like that.
The tags for factory representatives, production leads, etc., on other forums I frequent are a different color or state "XXX Factory Rep" or, perhaps, "CR Factory Ambassador".
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Profile says----CrossRoads RV Customer Liaison
But lets not try and overload her. This isn't the only forum she keeps track of. 
The word gets passed around pretty efficiently.
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02-18-2016, 03:09 PM
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#8
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Full Time Camper
Join Date: Jul 2013
Location: DFW, TexUS
Posts: 1,032
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Agree Christian has tried to be a great liaison for some on this and the Redwood forum..
On the Ford Forums I used to visit there were also 3 to 4 very active reps that were experts on all facets of the cars for training, etc..
I can only wish Christian had been around earlier when I could have used her expertise!
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02-18-2016, 06:18 PM
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#9
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Seasonal Camper
Join Date: Jan 2016
Location: Texas
Posts: 297
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Quote:
Originally Posted by Lloyd
But lets not try and overload her. This isn't the only forum she keeps track of.
The word gets passed around pretty efficiently. |
Sounds good. Hopefully, we'll never have need of her services.
__________________
Jeff & Laurie -- Full timing in Rockport, Texas
Auggie (our beer-loving English Cocker Spaniel)
Angus (55 pounds of attitude in a 5 pound chihuahua body)
Our home base -- 2018 Grand Design Solitude 375RES -- The "Uno Mas!"
The mobile office -- 2016 Crossroads Hill Country HCT26RB -- The "Poquito Mas!"
Gone but not forgotten: 2015 Heartland Landmark 365 Key West (lost to Hurricane Harvey)
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02-18-2016, 08:05 PM
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#10
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Weekend Camper
Join Date: Oct 2014
Location: Texas
Posts: 17
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I had the pleasure of visiting with her about an ongoing issue I was having. Thanks again for the help.
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02-18-2016, 08:34 PM
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#11
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Family Vacation Member
Join Date: Aug 2014
Location: La.
Posts: 200
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Christian has helped me out before, very nice to have someone from Crossroads on this board who cares.
__________________
2015 Sunset Trail 270BH
2012 Toyota Tundra CrewMax 5.7L
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02-18-2016, 09:39 PM
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#12
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Weekend Camper
Join Date: Sep 2015
Location: TEXAS
Posts: 58
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Brenda and I also appreciate everything that has taken place from the time we had to return to the factory. Christian is a great person to represent the Crossroads name. In addition, if you have the opportunity to see the professionalism of their customer service and the shop personnel it is worth the trip. Too bad, they need to be as good as they are.
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02-18-2016, 11:35 PM
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#13
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Full Time Camper
Join Date: Sep 2015
Location: Nv
Posts: 628
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Great idea Lloyd. I can see that Christian really makes every attempt to help us. I reached out to her before having any issues and expressed my gratitude for her being there. Hopefully she stays around and Crossroads lets her keep up the good work! Great PR tool!
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Steve & Sue
2017 Grand Design 297RSTS Travel Trailer
2017 Ford F-350 Lariat Crew Cab diesel 6.7 SW LB 11,500 lb GVWR package
Former: Crossroads ST26RB
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02-19-2016, 05:23 AM
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#14
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Full Time Camper
Join Date: Sep 2013
Location: Winchester, ON
Posts: 1,177
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I met her at last year's rally and she seems like a very nice and enthusiastic person. I have noticed that she has not posted at all recently. Does this mean she is no longer there?
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2012 Cruiser Sahara 330SS
2015 F250 Super Duty diesel
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02-19-2016, 10:48 AM
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#15
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Full Time Camper
Join Date: Apr 2011
Location: Pennsylvania
Posts: 2,740
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ATTA GIRL Christian...Keep up the good work... 
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Rosie & Tommy
Coatesville Pa.
2017 Ford F350 Lariat Power Stoke DW
2022 Alliance Avenue 32RLS
In God We Trust
A proud member of the one percent...Semper Fi
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02-19-2016, 12:38 PM
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#16
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Seasonal Camper
Join Date: Feb 2013
Location: ohio
Posts: 356
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 It's nice knowing you're here 
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hondavalk
2008 Tundra 5.7L
2013 ST29SS
Reese DC
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02-19-2016, 01:31 PM
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#17
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Full Time Camper
Join Date: Apr 2011
Location: Canton, OH
Posts: 937
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Quote:
Originally Posted by Chiveon
Thanks from a Maple Country Owner
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Thanks as well. Good to see CR stepping up with alot of things.
And KCCO
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Eddy & Brenda
Canton, OH
2015 Silverado HD 6.0L
2014 Zinger 32QB
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02-19-2016, 06:51 PM
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#18
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Family Vacation Member
Join Date: Feb 2016
Location: ky
Posts: 120
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She has been a big help on the Redwood forum, I'm glad she's here to help the other Crossroads owners.
__________________
 Jim & Susie, 2014 Redwood 36 FL, 2012 F-250 6.2, Trailer Saver TS3,MORryde I.S. with disc brakes
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02-19-2016, 06:54 PM
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#19
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Family Vacation Member
Join Date: Feb 2016
Location: ky
Posts: 120
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Quote:
Originally Posted by Loneoak
I met her at last year's rally and she seems like a very nice and enthusiastic person. I have noticed that she has not posted at all recently. Does this mean she is no longer there?
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She has been busy with all the RV shows, she's still around.
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Jim & Susie, 2014 Redwood 36 FL, 2012 F-250 6.2, Trailer Saver TS3,MORryde I.S. with disc brakes
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02-19-2016, 08:36 PM
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#20
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Full Time Camper
Join Date: Sep 2013
Location: Winchester, ON
Posts: 1,177
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Quote:
Originally Posted by superduty glampers
She has been busy with all the RV shows, she's still around.
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I'm glad to hear that!
__________________
2012 Cruiser Sahara 330SS
2015 F250 Super Duty diesel
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